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Facilities Notices
About Work Control
Work Control, a coordinating liaison between the University community and Facilities departments, is a one-stop-shop for all your facilities needs. Work Control is responsible for organizing, prioritizing and processing routine, requested and emergency services for Main, Downtown and HemisFair Park campuses.

Request Service
As part of UTSA’s Lean Initiative, beginning January 1, 2011 all work requests must be entered using the iService Desk program. Once the work request has been converted into a work order, an email confirmation will be sent providing a work order number that can be used to monitor work progress.

Trouble Calls (also referred to as Institutional Services) include but are not limited to housekeeping, infrastructure, building operations, maintenance and grounds support. Requests for Departmental Services, include but are not limited to event services, automobile and equipment maintenance, construction services, auxiliary enterprise and other special requests requiring a departmental signature. Departmental Services work is billed at the prevailing shop rate. For detailed billing information please refer to Facilities Shop Rates

Contact Work Control
Have Questions? We're here to help. Simply dial extension 4262 (458-4262) from anywhere within the Tri-campus to speak with professional Work Control staff ready to assist you.

Location: Main Campus in the Facilities Annex, West Campus
Hours of Operation: 8:00 a.m. until 5:00 p.m. Monday through Friday.  For after hours needs, please contact Facilities Operations at 458-5277.

Kim Norton Work Control Manager
Brenda Tamayo Work Control Specialist III
TBD Work Control Specialist II
William Roman Work Control Specialist I
Brittany Kyle Work Control Specialist I

Bottom Links
   UTSA Main Campus Office of Facilities * One UTSA Circle, San Antonio, TX 78249   Blue Line  Downtown Facilities Department * 501 West Durango Boulevard., San Antonio, TX 78207
HemisFair Park (ITC) Facilities Department  *  801 E. Cesar E. Chavez Blvd., San Antonio, TX 78205     
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Please direct questions or comments about this site to facilities@utsa.edu