(August 6, 2024) – The Facilities work order system, also known as the iService desk, will be undergoing a major upgrade to enhance service and better meet future work order needs. Upgrades will take place from Friday, Aug. 9 through Sunday, Aug. 11. During this time, the iService desk will be unavailable.
To ensure minimal disruption, please submit your work requests no later than Thursday, Aug. 8. If urgent maintenance is needed during the outage, please email the Facilities Service Center or call 210-458-4262. We will continue to support your needs during this time.
On Monday, Aug. 12, the new work request portal will be available for use. You will find instructions in the portal to guide you through the new process. Should you have any questions, the Facilities Service Center is here to support you.