Request Service

Rates and Fees

If this is an emergency, call 458-4262.
After business hours (5:00 p.m. to 7:00 a.m.), call 458-5277


The UTSA Facilities reimbursable shop rates for fiscal year 2024 will be effective September 1, 2023. The shop rates reimburse Facilities for the cost of providing Premium Services. Premium Services are those for which Facilities does not receive a budget allocation and must be funded by the requesting department. Examples of Premium Services include, but are not limited to, vehicle maintenance, event and moving support, services provided to Auxiliary units, and minor office renovations.

Facilities shop rates are based on the actual average pay and benefits of the Facilities employees performing the work. Work performed by Facilities is typically done during regular business hours. However, work performed during non-routine hours to accommodate the customer’s requirements or respond to an emergency is billed at one and a half times the regular shop rate. Rates include the cost of labor, fringe benefits, and a $2.00 per hour incidental charge for consumable supplies.

The university contracts its custodial services with AHI Facility Services, Inc. and grounds maintenance services with Yellowstone Landscape. These rates are negotiated and documented in the annual custodial and grounds maintenance services contract.

Services FY24 hourly rate
Maintenance and Operations $45.00
Quality Assurance $38.00
Support Activities and Moves $36.00
Vehicle Maintenance $45.00
AHI Custodial – General Labor / Supervisor $18.90 / $27.00
AHI Custodial – Floor Technician $21.60
*Yellowstone Grounds – General Labor/ Supervisor $35.00 / $45.00

* This general labor rate is for basic labor with hand tools or event support.

For more information on the FY24 shop rates or to see a list of Premium Services, please visit the Facilities website, at, or contact the Facilities Service Center at 458-4262.