IF THIS AN EMERGENCY, CALL 458-4262.
AFTER BUSINESS HOURS (5:00 P.M. TO 7:00 A.M.), CALL 458-5277.
Facilities provides a wide range of services to ensure you have a successful event. We are the heavy lifters that provide venue set up and tear down. We also provide custodial services, plants, and trade support. Please submit your Event Support request at least 14 calendar days prior to the event to ensure adequate staffing and equipment are available. Event Support is a Premium Service and billed to the requesting department or student organization.
Event Support Examples
- Set up and tear down of chairs, cork boards, flags, podium, stage, stanchions, tables, and tents
- Hanging of banners and poster boards
- Custodial Services
- Plants
- Trade Support (electrical, plumbing, carpentry, grounds, etc.)
How to request event support
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1.
Select the orange “Event Support Request” button
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2.
Complete the “Event Set Up” form. All fields in RED are required. Please provide as much detail as possible in the “Request” field.
- Please provide a valid Cost Center with funding available to cover the expenses.
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3.
Press “Submit” once you have completed the form.
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4.
A confirmation page will be displayed after you submit the request.
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5.
The Facilities Center will process your request and send you an e-mail with your Work Order. They will then contact you to confirm the scope of the work and schedule the date and time for your move or delivery.
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6.
You can monitor the progress of your Work Order by using the “Search by Number” feature on the Facilities Work Request Portal.
Event Staffing Guidelines:
All events require appropriate staffing to ensure the health and safety of the participants, to include monitoring of nearby restrooms and cleanup of the venue. Work Order time billed to the event sponsor includes set-up and make-ready time to return the room to its original condition.
Custodial support is required for all events held in spaces supported by Facilities. The custodial staff will ensure that tables, chairs, and common touch points are properly disinfected, remove trash, and clean-up items found on the floor after the event to prepare the room for the next occupant. Additional custodial requirements, other than the standard cleaning mentioned above, will require additional charges.
Charges are for Facilities services and equipment and do not include non-Facilities charges, such as food services, AV equipment, etc. Special arrangements and a customized quote are required for all events with more than 250 attendees.
Please refer to the Event Support Policy and Event Staffing Guidelines located at the tabs on the top right of this page, under Forms, Downloads & Links.
For additional information or assistance, please contact the Facilities Service Center at FacilitiesServiceCenter@utsa.edu or 458-4262.