Announcement:

The Office of Facilities invites the UTSA community to take a customer satis ... (Read More)

If this an emergency, call 458-4262.
After business hours (5:00 p.m. to 8:00 a.m.), call 458-5277.

housekeeping-icon

Our UTSA housekeepers and GCA Service Group employees work hard to provide a clean environment for the university community. Routine housekeeping is performed on a reoccurring schedule and typically does not require a service request. However, if you require additional housekeeping services or need to report an issue needing our attention, please complete a Housekeeping Service Request.  If you have an event that requires housekeeping services, please complete an Event Support request.

 Housekeeping Request

HOUSEKEEPING EXAMPLES

  • Spill clean up
  • Carpet cleaning
  • Missed trash pickup
  • Refill paper towel dispenser
  • Refill soap dispenser
  • Special cleaning requests (excludes event support)

 

HOW TO REQUEST HOUSEKEEPING SERVICE

  • 1.

    Select the orange “Housekeeping Request” button

  • 2.

    Complete the Corrective Maintenance form. All fields in RED are required. Please provide as much detail as possible in the “Request” field.

  • 3.

    Click “Submit” once you have completed the form.

  • 4.

    A confirmation page will be displayed after you submit the request.

  • 5.

    The Facilities Service Center will process your request and send you an e-mail with your Work Order number.

  • 6.

    You can monitor the progress of your Work Order by using the “Search by Number” feature on the Facilities iService Desk.

  • 7.

    When the Work Order is complete, you will receive an email notification and an invitation to complete a customer satisfaction survey.

    For additional information or assistance, please contact the Facilities Service Center at FacilitiesServiceCenter@utsa.edu or 458-4262.