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FACILITIES ANNOUNCEMENTS

SAWS: Water Usage Restrictions Lifted
The San Antonio Water System (SAWS) has lifted water restrictions effective June 10, 2014. For more information visit SAWS at
http://www.saws.org/latest_news/NewsDrill.cfm?news_id=3083. According to Mr. Robert R. Puente, SAWS President/CEO, "we are heading into a high use time of year and future forecasts will determine how long we can stay restriction free. We will continue to monitor Edwards Aquifer levels and will consider returning to drought restrictions if exceedingly dry weather returns, or if the aquifer starts dropping significantly." In support of water conservation and environmental stewardship, UTSA will continue to seek ways to reduce water consumption, as we have done with the installation of synthetic turf recreation fields, the use of air conditioning condensate water as make-up water for cooling towers and fountains, and the installation of low flow toilets and urinals throughout campus. Facilities staff will also continue to employ effective conservation practices and monitor drought information at http://www.saws.org. For additional campus information please contact Facilities Work Control at 458-4262.
Facilities Mission
Facilities News
Dale Carnegie's Skills for Success
Comes to Facilities
In late 2014, when presented with the opportunity to bring Dale Carnegie's award winning Skills for Success training to UTSA, Facilities took advantage of this valued leadership resource. They knew it was the momentum that their leadership and customer services employees needed to jump-start their customer focused improvement initiatives.

Beginning in January 2015, approximately sixty Facilities employees embarked on one of two eight-week training sessions.

The training course, Effective Communication and Human Relations/Skills for Success was developed by Dale Carnegie and Associates, Inc., of San Antonio. Its leaders customized the course materials to promote maximum effectiveness aimed at improving and enhancing Facilities' operations and functions.

The course, designed to complement the personalized roles and responsibilities of the organization, emphasized improving the customer service skills of the employees and included topics such as building greater self-confidence, strengthening people skills, enhancing communication skills, developing leadership skills and reducing stress.

By mid-May 2015, sixty Facilities employees had received their Certificates of Achievement for completion of the course. As part of the training, employees also received copies of Dale Carnegie's ground breaking best sellers, How to Win Friends and Influence People, How to Stop Worrying and Start Living, The Quick and Easy Way to Effective Speaking, Skills for Success Participant Manual and the prized pocket-sized Golden Book: a compilation of principles that all graduates are encouraged to carry and reference.

With the completion of the Dale Carnegie training, Facilities employees have been empowered to apply their refined problem solving and communication techniques when addressing the needs of the UTSA community.

By unleashing the newly acquired skills of its employees, Facilities is reinforcing its foundation of providing excellent service that exceeds customer expectations while promoting learning and discovery through teamwork and excellence in facility management.

Kathryn Funk-Baxter, Vice President for Business Affairs, presents a Dale Carnegie Training certificate to Johnny Flores.


Jose Rosario Garcia (L) of Dale Carnegie Training of San Antonio and Dave Riker (R), Associate Vice President for Facilities, present the Highest Award for Achievement to Andrew Goodenough (C).

 
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   UTSA Main Campus Office of Facilities * One UTSA Circle, San Antonio, TX 78249   Blue Line  Downtown Facilities Department * 501 West Durango Boulevard., San Antonio, TX 78207
HemisFair Park (ITC) Facilities Department  *  801 E. Cesar E. Chavez Blvd., San Antonio, TX 78205     
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